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Senior SAP Time Management Consultant

Job category:  Information Technology
Work location:  Office Based
Office location: 

Rome (ROM1), IT

Contract type:  Contractor
Job type:  Employee


At Alight-NGA Human Resources our mission is to make HR work better. We help organizations worldwide pioneer digital HR, master payroll, ensure compliance, unlock workforce data, and deliver best-in-class HR operations. As a result, HR leaders can create better employee experiences, save money, and transform their organizations.


We enable our clients to become better employers by designing, deploying, maintaining and operating HR as a service. Our HR business process services cover workforce management, time and attendance, local and global payroll, talent administration, and people analytics.


NGA Human Resources has been a leading provider of HR solutions for over 40 years. We are recognized as a driver of innovation in HR by leading market observers. Our 5,000 staff in 35 countries administer and reward 3 million employees in over 100 countries.


Role summary: Senior SAP Time Management Consultant


The Application and maintenance (AMO) department is responsible for:


  • Technical maintenance of outsourced SAP HR solutions of our clients, module SAP TM;
  • Modification of the solution after delivery to correct possible faults, to improve performance or other attributes and to adapt the product to a modified environment;
  • Stabilize, optimize, and extend the applications so that functionality continues to meet the clients’ changing needs.


The SAP TM Consultant is a member of the DHR department. His role is to provide appropriate application maintenance consultancy to NGA outsourced clients through advice, guidance, technical support and problem solving.


Key Responsibilities:

Integrated into the DHR department and under the supervision of a Team Manager, as an AMO TM Consultant you will be involved in the support of our outsourced clients as follows:

  • Provide application support consultancy through advice, guidance, and appropriate technical activities;
  • Manage tickets after having received functional analysis and guidance / coaching on the technical way to implement it;
  • Generate easy-to-maintain bug free code and customizing respecting NGA best practices;
  • Operate required system tests using either provided or self-generated test data, to ensure the applications/developments meet the agreed specifications;
  • Provide documentation (both technical and functional) on issues handled;
  • Manage personal daily priorities and assigned tickets, and ensure that his deadlines are met;
  • Regularly report on status and progress to the AMO Team Manager;
  • Maintain internal and external contact and communication channels at appropriate level. Communicate status, resolution, and root cause of assigned issues;
  • Understand the general flows in HR and the SAP HR architecture.


Key Tasks & Responsibilities:

  • Strong interest in delivering high quality support in the field of Human Resources;
  • Ability to multi-task, to work in a constantly changing, fast-paced environment, and to consistently achieve quality standards;
  • Service-oriented with a strong client focus and sense of accountability;
  • Be committed to the customer, the team and the project;
  • Strong analytical and problem solving skills;
  • Understand the architecture of a SAP HR solution and good knowledge of SAP HR Time Management module;
  • Ability to translate functional description in technical solution;
  • Experience in application maintenance is an asset.


You have: 

  • 4-5 years of experience in SAP HR Time Management modules
  • Good verbal and written communication skills in English & Italian

Apply now »