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QA & Compliance, Associate

Job category:  Human Resources
Work location:  Office Based
Office location: 

Manila, PH

Contract type:  Permanent
Job type:  Employee


Analyst, Jr QA


Role summary

The Junior QA Analyst is responsible for the successful execution of quality assurance related to HR Services Web and Mobile Application. This will include both manual and/or automated software testing, with the goal of improving our product deliverables, software development processes, methodologies, and technologies.


The Junior QA Analyst works closely and collaboratively with the Senior/QA Lead, as well as with Software Developers and Product Managers.

Main responsibilities

  • Adheres to Company Policies, Rules, and Regulations
  • Adheres to Work Timings and Leave Schedules
  • Comes up with ideas and proposals; can come up with helpful, creative solutions.
  • Handles adversity and knows how to translate challenges into positive actions and to achieve set objectives.
  • Can work under pressure with good quality performance, makes the right decisions, and determines the correct priorities.
  • Analyzes Business and Functional Requirement Documents and translates them into test scenarios and scripts
  • Quickly gains hands-on requirements analysis, test scenarios/test case preparation and test execution skills
  • Follows organization testing policies, standards, checklists and procedures in day-to-day testing activities
  • Ensures all testing tasks are completed on time and meets deadlines
  • Designs and implements new QA tests for existing functionality
  • Executes QA Test Plans against product releases
  • Produces and maintains QA Documentation to agreed standards
  • Ensures bug/fault reporting is done promptly
  • Works with the QA Lead to create Test Plans & Test Specifications
  • Designs and implements new QA tests for new or existing product functionality
  • Creates and executes high quality test scripts against product releases
  • Collaborates with the Functional and Development teams to understand the design and functionality of various assignments
  • Makes appropriate use of automated testing tools in all QA activities (as applicable)
  • Ensures that the QA & Compliance  model is used for all projects
  • Performs system, functional, regression, UI and any other testing as specified in the test plan/test strategy
  • Exhibits expertise in testing complex user interfaces
  • Updates Process Related Reports and Documents
  • Supports the UAT teams by providing any information whenever required
  • Makes appropriate use of automated testing tools in all QA activities (as applicable)
  • Installs software and upgrades databases as required
  • Makes appropriate use of automated testing tools in all QA activities (as applicable)
  • Participates in development projects as per the QA & Compliance model



Key experience

  • Basic knowledge/ Beginner level  according to  the skills matrix on the following competencies:
    • Service Center Tools
    • Programming Languages
    • Test Automation Tools
    • Configuration Management Tools



  • Basic knowledge/ beginner level  according to the skills matrix on the following competencies:
    • SDLC processes
    • Release Management
    • Quality Management (ISO, CMMI, SOC, 6 Sigma)
    • Risk Management
    • Time/ Schedule Management
    • Test Planning
    • Test Execution
    • Defect Management
    • HR Processes
  • Beginner level  on the following skills according to the skills matrix on the following competencies:
    • Oral and Written Communications
    • Analytical Thinking
    • Problem Solving
    • Interpersonal Skills
    • Test Certification of International Software Qualification Board – Foundation Level Required


What we offer

  • Comprehensive benefits
  • Career development
  • Reward and Recognition opportunities


EEO Statement

NorthgateArinso, Inc. (NGA HR) provides equal employee opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.  In addition to federal law requirements, NGA HR complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training.



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