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SAP HCM Consultant - English or German Speaker

Job category:  Consulting
Work location:  Location Flexible
Office location: 

Granada (GRA1), ES

Contract type:  Permanent
Job type:  Employee

Spacer

"As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centred technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 28 global centres help 23 million people and their 11 million family members simplify work and life, both now and in the future. At Alight, we are reimagining how people and organizations thrive."

Integrated into the Time and Attendance department and under the supervision of a Cluster Lead, the overall responsibility of this Consultant is to support our outsourced clients as follows:

 

- Provide application support consultancy through advice, guidance, and appropriate technical activities.

- Manage reported incidents and perform functional analysis and guidance / coaching on the technical way to implement it.

- Generate easy-to-maintain error free implementations and customizing respecting NGA-Alight best practices.

- Operate required system tests using either provided or self-generated test data, to ensure the applications/developments meet the agreed specifications.

- Provide documentation (both technical and functional) on issues handled.

- Manage personal daily priorities and assigned tickets, and ensure that his deadlines are met Regularly report on status and progress to the Application Services.

- Maintain internal and external contact and communication channels at appropriate level. Communicate status, resolution, and root cause of assigned issues.

- Understand Time management in terms of HR requirements.

 

What we ask for:

 

- Bachelor or Master degree with a Business or Technical emphasis, or equivalent.

- Previous experience in SAP HCM application implementation

- Intellectual curiosity and motivation to learn new technologies at a fast pace.

- Have experience with working in a project team.

- Strong interest in delivering high quality support in the field of Human Resource.

- Ability to multi-task, to work in a constantly changing, fast-paced environment, and to consistently achieve quality standards.

- Service-oriented with a strong client focus and sense of accountability.

- Be committed to the customer, the team and the project.

- Strong analytical and problem solving skills.

- Solid verbal and written communication skills in English and German.

- Discretion and ability to respect the confidentiality of information.

 

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