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Global Transformation Testing Specialist

Job category:  Operations
Work location:  Location Flexible
Office location: 

Granada (GRA1), ES

Contract type:  Permanent
Job type:  Employee


Our story


At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.

With a competitive total rewards package, continuing education and training and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.



Overall objective of the Role  

The Role of the Global Transformation Testing Specialist is to have the implementation oversight of testing internal technology, process, and security projects on regional and global level. The Global Transformation Testing Specialist leads the test plan on an operational level and works to continuously improve status quo. The role provides recommendations and drives these forward based on data analysis, qualitative stakeholder engagement and overall business agenda. 


Main Responsibilities 

Delivery Key responsibilities: 

  • Work in collaboration with other business units to ensure overall success in the projects 

  • Develop test plans and scripts. Oversees execution and defect resolution of test.

  • Stay on top of the latest and upcoming technologies and standards to translate these into true operational impact to drive these forward 

  • Project management 

  • Manage risks/issues and assess mitigation strategy with Transformation manager 

  • Ensure quality testing as part of pilot 

  • Define account and stakeholder scope based on business requirements 

  • Obtain input and buy-in from key stakeholders and create logical planning 

  • Own project governance and manage timelines 

  • Clearly define roles and responsibilities 

  • Drive lessons learned and always work to continuously improve 

  • Change management 

  • Lead the change on operational level 

  • Ensure supporting documentation, training and presentations are in place 

  • Bring clarity on the impact to the overall business strategy 

  • Processes and analytics 

  • Analyse existing business processes and client-country-regional or global level and map optimization options 

  • Work directly with technical developers to handover requirements and lead testing activities where ‘non-Alight standard’ automations such as client level CRs 

  • Draw data-driven conclusions and validate with stakeholders to provide business recommendations 

  • Carefully assess current and new processes to understand impact on all levels of the business 


Main Accountabilities 

  • To ensure that you are efficient and deliver high performance at all times 

  • To develop and maintain strategic relationships  

  • To ensure that you and the team have commercial acumen and awareness of the Alight operation and project delivery standards 

  • To communicate risks and issues objectively 

  • Commitment to personal development as part of continuous improvement initiatives and career development 

  • To be a change agent promoting change and continuous improvement 

  • To understand the services delivered by Alight in detail and to be able to apply the knowledge to the transitions that are delivered 

  • Ensure that operations colleagues are trained and prepared to move forward with the new initiative as part of their business as usual 


 Core Competencies 

  • Be Accountable - Take advantage of the World of Opportunity and demonstrate personal responsibility and eagerness to explore & acquire the necessary skills. Be a key team player by collaborating and sharing knowledge to accomplish personal and team results. Has a positive sense of humour & outlook 

  • Solve Problems - Be a resourceful problem solver by proactively identifying problems or challenges in the workplace and put forward creative solutions to drive continuous improvement 

  • Take Ownership - Proactively seeks clarity of role, accomplishment of individual & team objectives and future personal career opportunities 

  • Be Client Centric - Actively responds to meeting the expectations and requirements of internal and external clients. Ensure a balanced approach between client requirements and NGA priorities 

  • Be Effective - Demonstrate knowledge of the Alight Way, our values and levers for success. Contribute and work to agreed global standards, utilize tools & technologies to act fast to achieve maximum personal productivity. Ensure work can be carried out in a repeatable, scalable way 


Required Experience

  • 3+ years working experience in HR services delivery/operations 

  • Excellent attention to detail and accuracy in reporting any issues concisely and objectively. 

  • Works well under pressure, able to prioritize others work  

  • Ability to assess the priority and severity of issues using a risk management approach  

  • Should be flexible in working in different time zones 

  • Energetic and positive an innovative approach. 

  • Good English skills written and verbal 

  • Highly organised with the ability to oversee large and multiple projects 

  • Excellent communication and interpersonal skills 

  • Good PC Literacy – Word, Excel, and PowerPoint. 

  • Role may involve local country and international travel and time away from home 

  • Project experience desired 




Join our team. Because transformation takes a workforce. Learn more at careers.alight.com


Our commitment to Diversity and Inclusion


Alight believes diversity should be visible, valued, and sustained throughout the organization. And we’re committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve.


As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.  


Diversity Policy Statement


Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.  In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country


Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

 Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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