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Delivery, Senior Associate

Job category:  Operations
Work location:  Office Based
Office location: 

Granada (GRA1), ES

Contract type:  Permanent
Job type:  Employee


Payroll Associate – Dutch speaking 


The Operations Business Unit is delivering HR & payroll outsourcing (HRO) and technical maintenance services to clients in line with the Statement of Services and the agreed services levels. Working at HRO, the Payroll Associate will be providing HR outsourced services and managing requests requiring a significant level of subject matter expertise in an efficient and effective way, in line with the statement of services and the agreed service levels. 



Your role will consist of: 

  • Executing end to end Payroll process step by step: preparation, processing, controlling and reporting
  • Managing the workflow to ensure all payroll transactions are processed accurately and timely; aligned with Payroll calendar and contractual agreements
  • Answering day to day Payroll related questions and requests
  • Executing Payroll controls (SOC1, etc)
  • Reconciling payroll prior to transmission and validates confirmed reports
  • Updating/Maintaining procedures and documentation about Payroll process
  • Demonstrating understanding of Payroll processes and Payroll control reports
  • Producing regular and on-demand/ad hoc payroll reports
  • Producing regular and on-demand/ad hoc Global/Multiple Country Reporting
  • Analysing/Highlighting any deviation to Payroll calendar and discuss with Line Manager
  • Performing system and application upgrade testing (HRSP,EMR, etc)
  • Ensuring good collaboration with other teams and departments

Business Related Skills: 

  • Excellent knowledge of MS Office (Excel)                        
  • In-depth knowledge and experience of payroll calculation and processing
  • Knowledge of taxation and employment benefits
  • Financial and accounting skills
  • Knowledge of SAP HR
  • Reporting skills
  • Good knowledge of the country legislation and country specific processes is advantage


Personal Skills: 

  • Fluent Dutch and reasonably proficient in English
  • Excellent written and verbal communication skills
  • Accurate in terms of quality and respect of deadlines
  • Ability to organize work and priorities to meet deadlines with limited supervision
  • Flexibility
  • High degree of professionalism
  • Decision-making, problem-solving and good analytical skills
  • Scheduling and monitoring
  • Attention to details and accuracy


Key competencies:

  • Be Accountable - Take advantage of the World of Opportunity and demonstrate personal responsibility and eagerness to explore & acquire the necessary skills. Be a key team player by collaborating and sharing knowledge to accomplish personal and team results.
  • Solve Problems - Be a resourceful problem solver by proactively identifying problems or challenges in the workplace and put forward creative solutions to drive continuous improvement
  • Take Ownership - Proactively seeks clarity of role, accomplishment of individual & team objectives and future personal career opportunities
  • Be Client Centric - Actively responds to meeting the expectations and requirements of internal and external clients. Ensure a balanced approach between client requirements and NGA priorities
  • Be Effective - Demonstrate knowledge of the NGA Way, our values and levers for success. Contribute and work to agreed global standards, utilize tools & technologies to act fast to achieve maximum personal productivity. Ensure work can be carried out in a repeatable, scalable way


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